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導(dǎo)游面試問題(中英文版)
在日復(fù)一日的學(xué)習(xí)、工作生活中,我們都要用到試題,試題是命題者按照一定的考核目的編寫出來的。你所了解的試題是什么樣的呢?下面是小編為大家收集的導(dǎo)游面試問題(中英文版),歡迎閱讀,希望大家能夠喜歡。
導(dǎo)游面試問題中英文版 1
1) Then you may think that I am not fit for this job according to my educational background.
你可能認(rèn)為我的教育背景并不適合這份工作。
2) I took an evening course at the Tourism School of Beijing after graduation.
畢業(yè)后我參加了北京旅游學(xué)院的`夜校。
3) Have you any experience as a tourist guide?
你有做導(dǎo)游的工作經(jīng)驗(yàn)嗎?
4) What do you think are the responsibilities of a tourist guide?
你認(rèn)為一名導(dǎo)游的職責(zé)是什么?
5) I guided a few foreign tourists around Beijing last year as a part-time job.
去年我?guī)ьI(lǐng)一些外國游客在北京觀光,那是兼職工作。
6) I like to be an overseas tour guide someday.
我希望有一天能當(dāng)一個海外導(dǎo)游。
7) I hope you can give me a definite answer as soon as possible.
我希望你能盡快給我一個明確的答復(fù)。
8) Are there still any vacancies?
還有空缺嗎?
導(dǎo)游面試問題中英文版 2
中午
1.問:就導(dǎo)游主體來說,導(dǎo)游工作內(nèi)容由哪幾部分組成?
答:導(dǎo)游講解服務(wù)、旅行生活服務(wù)、交通服務(wù)組成。
2.問:導(dǎo)游講解服務(wù)包括哪些內(nèi)容?
答:沿途導(dǎo)游、現(xiàn)場導(dǎo)游講解、座談訪問。
3.問:導(dǎo)游工作的原則有哪些?
答:賓客至上原則、履行合同原則、等距離交往原則。
4.問:構(gòu)成導(dǎo)游服務(wù)的三要素是什么?
答:語言、知識、服務(wù)技能。
5.問:構(gòu)成導(dǎo)游人員知識結(jié)構(gòu)的基本框架是什么?
答:語言知識,歷史、地理和文化知識,政策法規(guī)知識,心理學(xué)和美學(xué)知識,政治、經(jīng)濟(jì)、社會知識,旅行知識,國際知識。
6.問:導(dǎo)游服務(wù)的中心環(huán)節(jié)是什么?
答:安排旅游者參觀游覽活動。
7.問:就導(dǎo)游主體來說,導(dǎo)游工作內(nèi)容由哪幾部分組成?
答:導(dǎo)游講解服務(wù)、旅行生活服務(wù)、交通服務(wù)組成。
8.問:導(dǎo)游人員不必在整個旅途中不停地講解,導(dǎo)游講解時間占整個旅途時間的多大比例為最佳?
答:導(dǎo)游講解時間以占整個旅途時間的60%~75%為最佳。
9.問:在導(dǎo)游工作中最為常用、適合一般游覽團(tuán)和游覽項(xiàng)目的導(dǎo)游講解方法是什么?
答:簡單概述法。
10.問:導(dǎo)游人員對旅游者進(jìn)行勸服的語言方式有哪些?
答:誘導(dǎo)式勸服、迂回式勸服、暗示式勸服。
11.問:導(dǎo)游人員對旅游者進(jìn)行提醒的語言方式有哪些?
答:敬語式提醒、協(xié)商式提醒、幽默式提醒。
12.問:導(dǎo)游人員對旅游者進(jìn)行回絕的語言方式有哪些?
答:先是后非、避實(shí)就虛、順?biāo)浦邸?/p>
13.問:與我國入境旅游有關(guān)的有效證件有哪些?
答:護(hù)照、簽證、港澳同胞回鄉(xiāng)證、臺灣同胞旅行證明。
14.問:地方陪同的職責(zé)是什么?
答:安排旅游活動、做好接待工作、導(dǎo)游講解、維護(hù)安全、處理問題。
15.問:全程陪同的職責(zé)是什么?
答:實(shí)施旅游接待工作;聯(lián)絡(luò)工作;組織協(xié)調(diào)工作;維護(hù)安全,處理問題;宣傳,調(diào)研。
16.問:領(lǐng)隊的職責(zé)是什么?
答:領(lǐng)隊的'職責(zé)是介紹情況,全程陪同;落實(shí)旅游合同;組織和團(tuán)結(jié)工作;聯(lián)絡(luò)工作。
17.問:景點(diǎn)導(dǎo)游人員的職責(zé)是什么?
答:景點(diǎn)導(dǎo)游人員的職責(zé)是導(dǎo)游講解、安全提示、宣傳保護(hù)知識。
18.問:地陪導(dǎo)游員在接到旅行社下達(dá)的接待任務(wù)后,應(yīng)做好哪些準(zhǔn)備工作?
答:首先要熟悉接待計劃;落實(shí)接待事宜;另外,還要做好物質(zhì)準(zhǔn)備、心理準(zhǔn)備、語言和知識準(zhǔn)備、形象準(zhǔn)備。
19.問:在旅游團(tuán)抵達(dá)的前一天,地陪應(yīng)當(dāng)與有關(guān)人員一起檢查各項(xiàng)接待工作的落實(shí)情況,具體包括哪些事宜?
答:核對日程安排表、落實(shí)旅行車輛、落實(shí)住房及用餐、了解落實(shí)運(yùn)送行李的安排情況、了解不熟悉景點(diǎn)的情況、掌握聯(lián)系電話、與全陪聯(lián)系。
20.問:地陪上團(tuán)前,在自身狀況方面應(yīng)做哪些準(zhǔn)備?
答:身體狀況的準(zhǔn)備、心理狀況的準(zhǔn)備、儀容儀表的準(zhǔn)備、知識語言的準(zhǔn)備。
英文
1. Question: As for the main body of tour guide work, what are the components of tour guide work?
Answer: It consists of tour guide explanation services, travel and lifestyle services, and transportation services.
2. Question: What are the contents of tour guide explanation services?
Answer: Tour guides along the way, on-site tour guides, and discussions and visits.
3. Question: What are the principles of tour guide work?
Answer: The principle of guest first, the principle of fulfilling contracts, and the principle of equal distance communication.
4. Question: What are the three elements that make up tour guide services?
Answer: Language, knowledge, and service skills.
5. Question: What is the basic framework that constitutes the knowledge structure of tour guides?
Answer: Language knowledge, history, geography, and cultural knowledge, policy and regulatory knowledge, psychology and aesthetics knowledge, political, economic, and social knowledge, travel knowledge, international knowledge.
6. Question: What is the central link of tour guide service?
Answer: Arrange tourists to visit and explore activities.
7. Question: As for the main body of tour guide work, what are the components of tour guide work?
Answer: It consists of tour guide explanation services, travel and lifestyle services, and transportation services.
8. Question: What is the optimal proportion of tour guide time that does not require constant explanation throughout the entire journey?
Answer: The best time for tour guides to explain is 60% to 75% of the entire travel time.
9. Question: What is the most commonly used and suitable method of tour guide explanation for general tour groups and projects in tour guide work?
Answer: Simple overview method.
10. Question: What are the language methods used by tour guides to persuade tourists?
Answer: Inductive persuasion, circuitous persuasion, suggestive persuasion.
11. Question: What are the language methods used by tour guides to remind tourists?
Answer: Respectful reminder, negotiated reminder, humorous reminder.
12. Question: What are the language methods used by tour guides to reject tourists?
Answer: Start with the right and then the wrong, avoid the real and focus on the virtual, and follow the trend.
Question: What are the valid documents related to inbound tourism in China?
Answer: Passport, visa, Hong Kong and Macau compatriot return permit, Taiwan compatriot travel certificate.
14. Question: What are the responsibilities of local accompaniment?
Answer: Arrange tourism activities, do a good job in reception, guide explanations, maintain safety, and handle issues.
15. Question: What are the responsibilities of accompanying throughout the entire process?
Answer: Implement tourism reception work; Liaison work; Organize and coordinate work; Maintain safety and handle issues; Promotion and research.
16. Question: What are the responsibilities of a team leader?
Answer: The responsibility of a team leader is to introduce the situation and accompany throughout the entire process; Implement tourism contracts; Organizing and uniting work; Contact work.
17. Question: What are the responsibilities of scenic spot tour guides?
Answer: The responsibilities of scenic spot tour guides are to explain, provide safety tips, and promote protection knowledge.
18. Question: What preparations should a local tour guide make after receiving a reception task from a travel agency?
Answer: Firstly, it is necessary to familiarize oneself with the reception plan; Implement reception matters; In addition, material preparation, psychological preparation, language and knowledge preparation, and image preparation should also be done well.
19. Question: On the day before the arrival of the tour group, the local attendant should check the implementation of various reception work together with relevant personnel, including what specific matters?
Answer: Check the schedule, arrange travel vehicles, arrange accommodation and meals, understand the arrangements for transporting luggage, understand the situation of unfamiliar attractions, master contact phone numbers, and contact all companions.
20. Question: What preparations should be made in terms of ones own situation before accompanying the group on the ground?
Answer: Preparation for physical condition, psychological condition, appearance, knowledge and language.
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