有關(guān)電話客服面試英語(yǔ)基本問(wèn)答

　　Call Center

　　電話客服

　　I am able to handle a large number of calls without my accuracy being compromised.

　　我能在處理大量的通話時(shí)我的正確性不受影響。

　　My accuracy has never been affected by the number of calls I am handling.

　　我的正確性從不受通話數(shù)量的影響。

　　My accuracy during the last 5 years has always been over 95%.

　　在過(guò)去的5年中，我的正確性在95%以上。

　　If I were having a problem with a co-worker, I would try taking to them to see if we could work out our differences. If they weren’t open to that, or if the problem remained, I would discuss it with my supervisor.

　　如果我與同事間存在問(wèn)題，我會(huì)試著與他們進(jìn)行交談，看看能不能解決分歧。如果他們不夠放開(kāi)心胸，或問(wèn)題一直存在，我會(huì)與我的上司討論。

　　I would first talk to the person and try to figure out what was bothering him. If the problem continued after talking to him, I would bring it to the attention of my supervisor. In my experience, what can’t be resolved by talking one on one with the co-worker should be brought to the supervisor right away, before it escalates.

　　首先，我會(huì)和他談?wù)�，試著找到他的困擾處。如果談過(guò)之后問(wèn)題還存在，我就會(huì)把問(wèn)題讓我的上司注意到。以我的經(jīng)驗(yàn)，如果在與同事談過(guò)后還存在問(wèn)題，在其加劇之前，應(yīng)該要立刻讓上司知道。

　　I try to get along well with everyone, and respect their opinions and boundaries. In the past, when I have had a problem with someone, I have been able to work it out by talking with them.

　　我努力和大家和平相處，尊重他們的意見(jiàn)和底線。以前當(dāng)我和某人之間出現(xiàn)問(wèn)題的話，我總能經(jīng)過(guò)交談來(lái)解決。

[有關(guān)電話客服面試英語(yǔ)基本問(wèn)答]

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