商務電話實戰(zhàn)寶典和重點詞匯

1．Beijing Trading Campany．May I help you？ 
北京貿(mào)易公司，

商務電話實戰(zhàn)寶典和重點詞匯

。請問有何貴干？ 
2．We have two Zhongs． 
我們這里有兩位先生姓鐘。 
3．Is that Bob Zhong，or John Zhong？ 
你要接Bob鐘，還是John鐘？ 
4．I’m sorry，he’s not in the office now． 
很抱歉，他現(xiàn)在不在辦公室。 
5．Do you have any idea when he’ll be back？ 
你知道他何時回來嗎？ 
6．I have no idea（when he’ll be back．） 
我不知道（他何時回來）。 
7．Can you ask him to call me when he comes back？ 
他回來時請告訴他打電話給我好嗎？ 
8．It’s urgent． 
有急事。 
9．I’m sorry but he’s in Shanghai on business． 
很抱歉，他出差去上海了。 
10．Probably sometime tomorrow． 
可能明天（回來）。 
11．Is there anyone else who can help me？ 
有沒有其他的人能幫我？ 
12．OK．I’ll just put you through． 
好的，我這就給您轉接。 
13．Just a moment，please… 
請稍候。 
14．You’re welcome． 
別客氣，

資料共享平臺

《商務電話實戰(zhàn)寶典和重點詞匯》(http://www.dameics.com)。 
15．Is Mary there？ 
瑪麗在嗎？ 
16．Mary is out right now． 
瑪麗現(xiàn)在不在。 
17．Why don’t you call back later this afternoon？ 
您不妨今天下午再打來。 
18．When will she be back？ 
她何時會回來？ 
19．Will it be too late if I call around 10∶00 this evening？ 

如果我在晚上10點左右打來會不會太晚？ 
Dialogue A 
（A：Receiver B：Smith） 
A：Good morning．Beijing Trading Company．May I help you？ 
B：Good morning．This is Mr．Smith of King Electronics Compa-ny．I’d like to speak to Mr．Zhong，please． 
A：We have two Zhongs here．Is that Bob Zhong，or John Zhong？ 
B：Bob． 
A：Mr．Bob Zhong in the Overseas Sales Division？ 
B：Right． 
A：I’m sorry，he’s not in the office now． 
B：Do you have any idea when he’ll be back？ 
A：I’m sorry，I have no idea． 
B：Can you ask him to call me when he cames back？It’s urgent． 
A：Yes，I will，Mr．Smith． 

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